Nvaji treats the security of your personal information as its top priority. This policy explains clearly how your data is collected, how it is used, and how it is kept safe.
By creating an account or using the Nvaji platform, you agree to this privacy policy. If you have any questions, please contact our support team.
The key pillars of Nvaji's privacy policy at a glance
Every transaction and piece of data on Nvaji is protected by 256-bit SSL encryption. No third party can access your data.
Your personal information is never sold or rented to third parties. Your privacy is not a product we trade in.
Nvaji collects only the information necessary to provide our services. We do not ask for excessive or unnecessary data.
All your data is stored in secure data centers where unauthorized access is strictly controlled.
The Nvaji Privacy Policy is written in plain, straightforward language so you can easily understand what is done with your information.
You can view, correct, or request deletion of your information at any time. Your data belongs to you.
Using Nvaji's services requires providing some personal information. We collect only what is genuinely needed to serve you well — nothing more.
The table below outlines the types of data Nvaji collects and the purpose for which each is used:
| Data Type | Example | Why it is collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age Verification & Account Security |
| Contact Information | Email address, phone number | Account Communications & Support |
| Financial information | Mobile banking number, e-wallet ID | Deposit & Withdrawal Processing |
| Technical Information | IP address, device model, browser | Security & Fraud Prevention |
| Gaming activity | Betting history, login timestamps | Responsible Gaming Monitoring |
Nvaji uses the data it collects for specific, defined purposes only. Your information will never be used in any way that is inconsistent with this privacy policy.
The main reasons we use your information are:
Nvaji may send you promotional emails or SMS. You can opt out of these communications at any time.
Nvaji never sells or rents your personal information. In certain specific circumstances, limited data may be shared with trusted partners.
Circumstances under which data may be shared:
Your information will not be shared for any purpose beyond those listed above.
The Nvaji website and app use cookies and similar technologies. Cookies are small data files stored in your browser or device that help improve your experience.
Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
Remembers your preferences and settings, such as language selection or display preferences.
Helps improve our services by analysing platform performance and user behaviour.
Used to detect fraudulent login attempts and unsafe activity.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.
Nvaji retains your data only for as long as needed to provide our services or as required by law. Data that is no longer necessary is deleted on a regular basis.
Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.
Under Nvaji's privacy policy, you have a number of rights over your personal information. Contact our support team to exercise any of these rights.
You can find out what information Nvaji holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data, subject to certain conditions.
In some cases, you may request that the use of your information be restricted.
You may request a copy of your data in a structured, portable format.
You may object to your data being used for marketing purposes.
Nvaji uses industry-standard technologies and practices to protect your data. Our security measures are reviewed and upgraded on a regular basis.
For maximum security, use a strong password, never share it with anyone, and contact support if you notice anything suspicious.
Nvaji's services are intended exclusively for adults. We do not knowingly collect information from anyone under the age of 18.
If we become aware that a minor has submitted their information, that data will be deleted immediately and the associated account will be closed. Parents and guardians are encouraged to ensure their children do not access this platform.
The Nvaji platform may at times integrate with payment gateways or other third-party technology services. These third parties have their own privacy policies, and Nvaji is not responsible for their data collection practices.
Nvaji may update this privacy policy when necessary. Changes take effect as soon as they are published on the website. For significant changes, you will be notified by email or platform notification.
Visit this page regularly to stay up to date with the latest Privacy Policy. The date you are reading this policy can be found at the top of the page under "Last Updated".
For any questions or complaints about the privacy policy, or to make a request regarding your data, contact the Nvaji support team. We typically respond within 24 hours.
Email: [email protected] — Monday to Sunday, 9:00 AM to 11:00 PM.
Frequently asked questions about the privacy policy