Nvaji Terms and Conditions — Please Read Before Use

1 General Terms & Conditions

Nvaji is an online gaming and betting platform built to provide entertainment for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Nvaji and its users.

By accessing, registering on, or using any service on the Nvaji platform, you are considered to have fully accepted these Terms and Conditions. If you disagree with any part of these terms, please refrain from using Nvaji's services.

Nvaji reserves the right to amend or update these Terms and Conditions at any time at its sole discretion. Changes take effect as soon as they are published on the website. Continued use of the platform after any changes will be considered your acceptance of the updated Terms and Conditions.

• These Terms and Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail.
• All Nvaji services are provided for entertainment purposes.
• Nvaji reserves the right to void any winnings or rewards that were incorrectly displayed due to a technical error.

2 Account Register

To open an account on Nvaji, you must register with accurate and complete information. Nvaji reserves the right to close any account that was registered using false or misleading details.

Each person may register only one account. If the same individual is found operating multiple accounts, all accounts will be blocked and balances may be forfeited.

• Please provide your correct name, date of birth, phone number, and email address at the time of registration.
• A national ID card or other valid document may be required for identity verification.
• Keeping your account password secure is your own responsibility.
• Allowing anyone else to access or use your account is strictly prohibited.
• If you notice any unusual activity on your account, contact support immediately.

3 Age Verification & Eligibility

Users must be at least 18 years old to access Nvaji's services. Anyone under 18 is not permitted to open an account or play on Nvaji.

Nvaji may request a copy of a valid government-issued ID from any user at any time for age verification purposes. Account access and withdrawals may be temporarily suspended until verification is complete.

• If a minor is found to have registered, the account will be closed and the balance will not be refunded.
• It is the responsibility of parents and guardians to prevent minors from accessing this platform.

4 Deposits & Payments

Deposits on Nvaji can be made via mobile banking and approved e-wallets. Please ensure you enter the correct amount and payment details when making a deposit. Nvaji is not responsible for issues arising from incorrect information.

Minimum and maximum deposit limits are listed on the platform's payments page and may change over time. Deposits are generally credited to your account within 15 minutes.

• Only use payment methods registered in your own name.
• Third-party deposits are not permitted.
• If a fraudulent payment is detected, the account will be suspended immediately.
• For any issues with a deposit, please contact the support team.

5 Withdrawal Policy

Your identity must be verified before you can make a withdrawal on Nvaji. Once a withdrawal request is submitted, processing typically takes between 15 minutes and 24 hours.

Minimum and maximum withdrawal limits apply within a given time period. These limits are always kept up to date on the platform's payments page.

• To withdraw bonus funds, you must meet the specified wagering requirements.
• Large withdrawals may be held until identity verification is complete.
• Withdrawals can only be made to your own payment account.
• Nvaji reserves the right to suspend withdrawals and conduct an investigation in cases of suspicious activity.

6 Bonuses & Promotions

Nvaji offers a variety of bonuses and promotional offers, including welcome bonuses, reload bonuses, cashback, and loyalty rewards. Each bonus is subject to its own specific terms and conditions.

Bonus funds cannot be withdrawn directly. To make a withdrawal, you must first meet the applicable wagering requirements (typically 10–30 times the bonus amount). A time limit also applies to fulfilling these requirements.

• Combining multiple bonuses at the same time is generally not permitted unless explicitly stated otherwise.
• Any attempt to abuse or manipulate bonuses will result in the bonus being cancelled.
• Nvaji reserves the right to modify or cancel any promotion at any time.
• For any questions regarding bonuses, please contact the support team.

7 Betting & Gaming Rules

All betting and gaming on the Nvaji platform is powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is completely random and impartial.

If a technical issue occurs during a game, that round may be cancelled and the wager refunded. However, Nvaji is not liable for issues caused by network problems or the user's device.

• Once a bet is confirmed in live betting, it cannot be changed or cancelled.
• Any disputes regarding game results must be raised with support within 24 hours.
• Minimum and maximum bet amounts may vary by game and time.
• Detailed rules for each game can be found within the game itself.

8 Prohibited Activities

The following activities are strictly prohibited on the Nvaji platform. Violating these rules may result in account suspension, balance forfeiture, and legal action where applicable.

• Operating more than one account.
• Registering using a fake identity or another person's identity.
• Abusing bonuses or following bonus hunting strategies.
• Attempting to hack or manipulate game software.
• Using automated bots or scripts to play games.
• Using the platform for money laundering or any other illegal activity.
• Harassing or defrauding other users.
• Transacting on your account through a third party.

9 Closing Your Account

You may voluntarily close your Nvaji account at any time by contacting the support team. Please withdraw any available balance before closing your account.

Nvaji also reserves the right to temporarily suspend or permanently close any account at any time for the following reasons:

• Violating the terms and conditions or engaging in prohibited activities.
• Failing to verify your identity or providing false information.
• Extended period of inactivity (generally more than 12 months).
• Court order or other legal requirement.
• Self-exclusion request under the responsible gaming policy.

10 Responsible Gaming

Nvaji is for entertainment purposes only and is not a guaranteed source of income. We believe every player should enjoy games within their means, which is why responsible gaming is always at the core of what we do.

If you feel that gaming is having a negative impact on your daily life, please reach out to our support team. Nvaji offers options to set gaming limits or request self-exclusion.

• Daily, weekly, or monthly deposit limits can be set.
• You can lock your account for a set period of time.
• Please contact support for permanent self-exclusion.

For more details, visit our Responsible Gaming View the page.

11 Privacy & Data Protection

Nvaji takes the protection of your personal information extremely seriously. Your data will never be sold or shared with third parties. For full details on how your information is used, please refer to our Privacy Policy Available on the page.

• All transactions are secured with SSL encryption.
• Information collected for identity verification will be used solely for that purpose.
• Nvaji will never ask for your password or payment details via email or phone.

12 Changes to Terms & Conditions & Contact

Nvaji reserves the right to modify these Terms and Conditions at any time. For significant changes, you will be notified via email or an in-platform notification.

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team. We are always here to help.